Webmaster/e-Commerce Manager
Web Development and Architecture :: Business Development :: Client Relationship Management
Technology Management professional with 10+ years' experience across the development spectrum, from website design, implementation and management to ongoing technical maintenance, search-engine optimization and successful B2B sales/marketing. Excel at customer relationship management. Able to define technology challenges and develop creative, cost-effective technical solutions to enhance services and reduce expenses. Business-development expertise includes the acquisition of seven web-hosting companies in five years.
Technical competency in cyber-languages including HTML, XHTML, CSS, DHTML, Java Script, XML, PHP, CGI, MYSQL, Adobe Photoshop, Macromedia Dreamweaver, SharePoint, SharePoint Designer, Webtrends and Plesk Control Panel. Proficiency in technical site analysis, competitive/keyword research, link analysis, site element optimization, site structure, link popularity and copywriting.
Professional Experience
Managing Director/Web Developer ------------------------- Cord Hosting, Inc. 3/01-10/07
Local web-hosting service provider in Orange County, California; servers in 3 states and internationally
Created, designed, defined and expanded this web-hosting service provider, growing it from inception to a high of nearly 2500 high-value clients and a profitable sale, all within six years. Provided hosting, email, DNS and other internet-related services. Defined best practices and developed/maintained systems architecture plan for acquired servers. Assessed client needs and adapted/improved equipment and services. Wrote technical specifications defining server, software and network capabilities; implemented security measures. Developed website performance metrics. Created standards for system upgrades/updates/patches, technical assistance, disaster recovery and document backup. Executed marketing plans to expand enterprise.
P/L responsibility encompassed sales/marketing, operations, employee management/training and cost accounting. In addition to web hosting, provided web design, e-commerce development and search engine optimization (SEO) services.
Web Development and Architecture :: Business Development :: Client Relationship Management
Technology Management professional with 10+ years' experience across the development spectrum, from website design, implementation and management to ongoing technical maintenance, search-engine optimization and successful B2B sales/marketing. Excel at customer relationship management. Able to define technology challenges and develop creative, cost-effective technical solutions to enhance services and reduce expenses. Business-development expertise includes the acquisition of seven web-hosting companies in five years.
Technical competency in cyber-languages including HTML, XHTML, CSS, DHTML, Java Script, XML, PHP, CGI, MYSQL, Adobe Photoshop, Macromedia Dreamweaver, SharePoint, SharePoint Designer, Webtrends and Plesk Control Panel. Proficiency in technical site analysis, competitive/keyword research, link analysis, site element optimization, site structure, link popularity and copywriting.
Professional Experience
Managing Director/Web Developer ------------------------- Cord Hosting, Inc. 3/01-10/07
Local web-hosting service provider in Orange County, California; servers in 3 states and internationally
Created, designed, defined and expanded this web-hosting service provider, growing it from inception to a high of nearly 2500 high-value clients and a profitable sale, all within six years. Provided hosting, email, DNS and other internet-related services. Defined best practices and developed/maintained systems architecture plan for acquired servers. Assessed client needs and adapted/improved equipment and services. Wrote technical specifications defining server, software and network capabilities; implemented security measures. Developed website performance metrics. Created standards for system upgrades/updates/patches, technical assistance, disaster recovery and document backup. Executed marketing plans to expand enterprise.
P/L responsibility encompassed sales/marketing, operations, employee management/training and cost accounting. In addition to web hosting, provided web design, e-commerce development and search engine optimization (SEO) services.
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Grew client base from scratch to 250 high-value accounts
within first year; in five years, expanded to as many as
2500 clients. Acquired seven companies within five years: Researched,
assessed and negotiated purchases including two companies
in New York, one in New Jersey, two in California, one in
Canada and one in Switzerland. Retained, on average, 95%
of acquired accounts.In October 2007, Cord Hosting, Inc. was successfully sold
to Click Technologies, Newport Beach, CA.
- -Developed and designed public website.
- -Developed and designed the corporate Intranet.
- -Developed and designed extranets for product development and training.
- -Created online registration forms for advanced product training.
- -Collaborated with accounting department to develop secure credit-card clearing process.
- -In spite of budgetary constraints and a tight time frame, constructed powerful web-based marketing system with a proprietary platform.
- Integrated e-commerce engine within the website itself.
- -Prepared Web Department for a private offering through
OffRoad Capital. Compiled all requested data for OffRoad
Capital audit. Successfully raised $5.8M.
- -In 2000, company and its high-end technology were purchased.
- -1995: Second-highest sales nationwide for G. Hielman products.
Webmaster/e-Commerce Manager ------ Imagyn Medical Technologies, 11/00-3/02
This seven-month contract project grew into a full-time position. Original project: Debugged entire website (SQL-based, with a multi-valued database) and resolved all technical problems. Subsequent assignments included constructing multiple extranets and re-designing website.
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Completed projects:
Webmaster/e-Commerce Manager ------------ Silicon Film Technologies, 1/99-11/00
Recruited, as contractor, to build e-marketplace for spinoff company that developed a unique e-film system. Raised development funding; hired, trained and developed employees (up to 40). Created public website and corporate intranet.
Accomplishments:
Web Designer/Content Manager ----- EC WebDesigns Newport Beach, CA 9/96-3/99
Designed intuitive, functional and expandable web sites for commercial clients. Developed effective methods for global content distribution and high-traffic website management.
Sales Representative --------- Coors Distributing Company, Anaheim, CA 10/94-8/97
Affiliations / Associations
HTML Writers Guild ---------------------------------------- TechBiz (Orange County Chapter)
Education
Bachelor of Arts, Chapman University