Webmaster/e-Commerce Manager
Web Development and Architecture :: Business Development
:: Client Relationship Management
Technology Management professional with 10+ years' experience
across the development spectrum, from website design, implementation
and management to ongoing technical maintenance, search-engine
optimization and successful B2B sales/marketing. Excel at
customer relationship management. Able to define technology
challenges and develop creative, cost-effective technical
solutions to enhance services and reduce expenses.
Business-development
expertise includes the acquisition of seven web-hosting companies
in five years.
Technical competency in cyber-languages including HTML, XHTML,
CSS, DHTML, Java Script, XML, PHP, CGI, MYSQL, Adobe Photoshop,
Macromedia Dreamweaver, SharePoint, SharePoint Designer, Webtrends and Plesk Control Panel.
Proficiency in technical site analysis, competitive/keyword
research, link analysis, site element optimization, site structure,
link popularity and copywriting.
Professional Experience
Managing Director/Web Developer -------------------------
Cord Hosting, Inc. 3/01-10/07
Local web-hosting service provider in Orange County, California;
servers in 3 states and internationally
Created, designed, defined and expanded this web-hosting service
provider, growing it from inception to a high of nearly 2500
high-value clients and a profitable sale, all within six years.
Provided hosting, email, DNS and other internet-related services.
Defined best practices and developed/maintained systems architecture
plan for acquired servers. Assessed client needs and adapted/improved
equipment and services. Wrote technical specifications defining
server, software and network capabilities; implemented security
measures. Developed website performance metrics. Created standards
for system upgrades/updates/patches, technical assistance,
disaster recovery and document backup. Executed marketing
plans to expand enterprise.
P/L responsibility encompassed sales/marketing, operations,
employee management/training and cost accounting. In addition
to web hosting, provided web design, e-commerce development
and search engine optimization (SEO) services.
Grew client base from scratch to 250 high-value accounts
within first year; in five years, expanded to as many as
2500 clients. Acquired seven companies within five years: Researched,
assessed and negotiated purchases including two companies
in New York, one in New Jersey, two in California, one in
Canada and one in Switzerland. Retained, on average, 95%
of acquired accounts.In October 2007, Cord Hosting, Inc. was successfully sold
to Click Technologies, Newport Beach, CA.
Webmaster/e-Commerce Manager ------ Imagyn Medical
Technologies, 11/00-3/02
This seven-month contract project grew into a full-time position.
Original project: Debugged entire website (SQL-based, with
a multi-valued database) and resolved all technical problems.
Subsequent assignments included constructing multiple extranets
and re-designing website.
Completed projects:
- -Developed and designed public website.
- -Developed and designed the corporate Intranet.
- -Developed and designed extranets for product development
and training.
- -Created online registration forms for advanced product training.
Webmaster/e-Commerce Manager ------------ Silicon
Film Technologies, 1/99-11/00
Recruited, as contractor, to build e-marketplace for spinoff
company that developed a unique e-film system. Raised development
funding; hired, trained and developed employees (up to 40).
Created public website and corporate intranet.
Accomplishments:
- -Collaborated with accounting department to develop secure
credit-card clearing process.
- -In spite of budgetary constraints and a tight time frame,
constructed powerful web-based marketing system with a
proprietary platform.
- Integrated e-commerce engine within the website itself.
- -Prepared Web Department for a private offering through
OffRoad Capital. Compiled all requested data for OffRoad
Capital audit. Successfully raised $5.8M.
- -In 2000, company and its high-end technology were purchased.
Web Designer/Content Manager ----- EC WebDesigns
Newport Beach, CA 9/96-3/99
Designed intuitive, functional and expandable web sites for
commercial clients. Developed effective methods for global
content distribution and high-traffic website management.
Sales Representative --------- Coors Distributing
Company, Anaheim, CA 10/94-8/97
- -1995: Second-highest sales nationwide for G. Hielman products.
Affiliations / Associations
HTML Writers Guild ----------------------------------------
TechBiz (Orange County Chapter)
Education
Bachelor of Arts, Chapman University